Monday, March 23, 2009

Some pointers for Sky salespeople

A COUPLE of weeks ago some salesperson from Sky cable called to my house, three times in one evening, trying to sell me a Sky package. During their first call to the house I asked them to call back as it wasn't a good time, I did not expect them back two more times that evening, so finally I told them that I wasn't interested. This was probably more to do with the three calls in one evening more than anything else.

Then on Friday night past, during Coronation Street, another salesperson called to our door asking did I want Sky and once again, as I was in the middle of a heap of things, I asked them to come back again. He did an hour later...

As Ellybabes and Rabble Muse were expected any minute I told the Sky Guy that I wasn't interested. And ooohhhh he was not impressed in the slightest and told me that it was a pity as he could have saved me a load of money.

Might I suggest a couple of things to Sky:

Firstly my home time is incredibly precious to me and I am not happy answering the door in my pjs on a Friday evening after a busy week in work to pushy salespeople no matter how wonderful your deal is.

Secondly have some literature which details how you can save me money, recognise when someone cannot talk to you (or indeed does not want to talk to you) and give them the details. I will look at it. Calling repeatedly back to my house will see me say an outright NO. I am not trying to waste your time, I am trying to preserve my own. Oh yeah and don't be narky with them when they say no, thats our choice as consumers. Being narky with me, a potential customer, does not endear me to your company in the slightest.

Thirdly I am not at all comfortable answering my front door at night to strange men. I imagine I am far from being alone in this and I do find it mad, that a company such as Sky, would adopt such a sales method.

Fourthly drop the aggressive salespitch, that will turn me off straight away and I will say NO.

Finally if you cover an area one time, its probably best to wait a decent amount of time before hitting it again, ie a lot longer than a matter of weeks.

8 comments:

Yummy Mammy said...

I had one call to my house not so long back. To say he practically barged into the house was an understatement. He sort of mumbled something to me about my tv being something or other and then the next thing he's past me and into the sitting room looking at my tv to see if it was, something or other (technical speak I didn't understand). I stood there quite shocked and small child was also in the sitting room in her pj's. I managed to get him back to the front door saying that I was about to put child to bed and didn't have time right now. At 9.30pm he returned, rang the doorbell. I was on the loo at the time so didn't exactly rush to answer it. So he rang it again, and then again, woke the child, got me very annoyed and then got to told to p**s off and not call again. I was going to complain to Sky but then got more bothered about getting child back to sleep so left it at that.

Needless to say I won't be switching to Sky anytime soon

ainelivia said...

Amen to that. Can I borrow this for all the cold-calling salespeople I get on my doorstep? I'm thinking of typing it up several times on a sheet of A4. Then I will have compliement like slips to hand to them. And instead of Sky I'll put (insert the name of your company here). Or in the case of Jehovah's Witnesses - religion.

Thanks Red Mum, that's really got my juices flowing, I really hate these kinds of intrusions.

rabble said...

I always find drawing on a moustache and giving them 'come hither eyes' always does the trick

Audrey said...

tell them your Amish.

Beelzeberry said...

I try to waste salespeople's time as much as possible. Not very nice, I know, but I like to think I'm helping delegate karma.

Anonymous said...

Laim Smulliam

One of the reasons their same to
muted opposition to the prospect
of third level fees is because
there are perceived not going amount to much in costs of fees
and poorer students get a waiver
Even though sub prime student loans must be repaid reguardless of income, plus to have third level
completely dependant on tuition fees as means of “self Financing” has to be really very expensive.
At moment the highest the tuition fee the U.K. Is $6000. Its not a lot but however right now
university cheifs are demaning the right to set their own ranging from $10000, $20000 a year. At the moment the fees for the Royal College of Surgeons is $40000 a year. I know a taxi driver who has a Wife and 2 kids who is paying $6000 a year to study computers in maynooth university,hardly “rich”. What is more alarming is that Fianna Fáil is importing the
austrailian and New Zealand’s third models which is one the most expensive in the world
(only 15% of third level students are from working class back grounds in austraila)
Gerenally courses in austrailia range from $35000, $55000 a year

More imformation on the Austrailian and New Zealand’s third model system costs:

http://en.wikipedia.org/wiki/Tertiary_education_fees_in_Australia

http://www.students.org.nz/index.php?page=fees

http://hsudarren.wordpress.com/2007/11/23/inflation-fees-increase-and-prs/

http://learnonline.wordpress.com/2009/02/14/politics-of-student-debt-in-nz/

http://learnonline.wordpress.com/2008/12/10/could-we-make-nz-education-free/

The possible furture of irish third level.

http://www.turbulenceahead.com/search/label/third-level%20fees

http://www.forbes.com/forbes/2009/0202/060.html?partner=email


Another reason Fianna Fáil has such an easy ride over the tuition fees is the Perception than that Free fees only befit the rich, these figures prove other wise

The socio-economic intake into the universities
Children of agricultural workers accounted for only 0.3pc
children of unskilled workers
(2.5pc),
semi-skilled for 5.1pc;
skilled manual for 9.9pc;
and non-manual for 9.7pc


The socio-economic intake into the institutes of technology
children of unskilled workers
5.3pc),
semi-skilled (8pc)
and skilled manual (15.6pc)
and non- manual (11pc).

http://www.independent.ie/national-news/study-uncovers-class-divide-in-universities-1650735.html

Note: The institutes of technology are opposed to fees and they never charged them

The rise in numbers

“But the really big gains in Dublin are in areas with high levels of social disadvantage, where, in some cases, the proportion of 17-19-year-olds at college has more than doubled since 1998.
In the Dublin 1 north inner city, participation has shot up from 8.9pc to 22.8pc, but the Ballyfermot area remains stubbornly low at 11.7pc.”


“The participation rate of students from the semi-skilled and unskilled groups rose from 23pc to 33pc-
40pc, while students from the skilled manual group rose from 32pc 50pc- 60pc. However, the semi-skilled and unskilled manual groups, as well as other non-manual groups, account for a smaller share of new entrants than their share of the population.
There is particular concern about the non-manual groups, such as gardai below the rank of sergeant, prison officers and clerical officers, whose participation rate declined from 29pc to 27pc since 1998”
“* A large increase in participation in Dublin 24 from 26pc to 40c and in Dublin 15 from 40pc to 55pc is probably linked to proximity to Tallaght and Blanchardstown institutes of technology.”

http://www.independent.ie/education/latest-news/number-at-college-soars-across-all-social-classes-105623.html


This economist Keynesianism advise to save the country

http://www.davidmcwilliams.ie/2008/11/19/act-now-minister-or-we-will-all-live-to-regret-it

http://www.davidmcwilliams.ie/2009/02/22/my-plan-to-save-the-country

http://www.davidmcwilliams.ie/2009/03/22/we-need-workfare-not-welfare

Hot Picture said...

Nice blog :)

John said...

Tell them you are interested in saving money and would they go to Donnybrook via Leinster House and ask why does RTE get advertising revenue and the licence fee.

Par example, the BBC don't get advertising revenue and yet can produce excellent quality programmes.

People of Ireland wake up and smell the coffee (after all it is getting reduced in price!).